Terms of Use
These Terms are an agreement between you and TwineUp, operated by Tarun Singh, Udaipur, Rajasthan, India ("TwineUp", "we"). By creating an account or using the app you agree to these Terms and our Privacy Policy. If you don't agree, don't use TwineUp.
1. Eligibility
You must be at least 18 years old and able to form a binding contract. You may have only one account, and the information in your profile must be accurate and about you.
2. Your account
Keep your login secure; you're responsible for activity on your account. You can delete your account at any time in Settings.
3. Community guidelines: zero tolerance
TwineUp has zero tolerance for objectionable content and abusive users. You must not post, send or do any of the following:
- Harassment, bullying, threats, stalking or intimidation.
- Hate speech or content attacking people based on religion, caste, race, ethnicity, gender, sexual orientation, disability or similar characteristics.
- Sexually explicit content, or any sexual content involving minors.
- Violence, or promotion of self-harm, terrorism or illegal activity.
- Spam, scams, commercial solicitation, or requests for money.
- Impersonation, fake profiles, or photos that aren't of you.
- Sharing someone else's personal information without their consent.
- Activities that are illegal or unsafe, or that are a pretext for something other than what's described.
Every chat, profile and activity can be reported, and any user can be blocked. We review reports within 24 hours and may remove content and suspend or permanently ban accounts that break these rules, with or without notice.
4. Meeting people safely
TwineUp helps people meet, but we do not run background checks and the verified badge only means a person's selfie matched their profile photo. You're responsible for your own safety and interactions. Meet in public places, tell a friend where you're going, arrange your own transport, and leave if you feel uncomfortable. If you ever feel in danger, contact local emergency services (112 in India). TwineUp isn't responsible for the conduct of any user, on or off the app.
5. Your content
You own what you post. By posting it you give TwineUp a worldwide, non-exclusive, royalty-free licence to host, store, display and distribute it only as needed to operate and improve the service. You confirm you have the rights to what you post and that it follows these Terms.
6. Venue discounts
Discounts are offered by independent partner venues, not by TwineUp. Codes are valid for the time shown, can be used once, have no cash value, and are subject to the venue's own terms. Venues may change or end offers. TwineUp isn't responsible for venue products, services or pricing.
7. Venue partners
Businesses using the venue dashboard must honour valid codes, record redemptions accurately, and use customer information only to process the discount.
8. Our service
We may change, suspend or stop features at any time. TwineUp is provided "as is" without warranties of any kind. To the extent permitted by law, TwineUp isn't liable for indirect or consequential losses, or for any loss arising from your interactions with other users or venues. Our total liability to you is limited to ₹1,000.
9. Ending your use
You can stop using TwineUp and delete your account at any time. We may suspend or terminate accounts that violate these Terms or put others at risk.
10. App stores
If you downloaded TwineUp from the Apple App Store, Apple's Standard Licensed Application End User License Agreement also applies. Apple is not responsible for the app or its content and has no obligation to provide support. Where these Terms and Apple's terms conflict, the stricter protection for you applies.
11. Governing law
These Terms are governed by the laws of India. Courts in Udaipur, Rajasthan have jurisdiction, except where consumer law gives you the right to bring a claim where you live.
12. Changes
We may update these Terms. If changes are material we'll let you know in the app; continuing to use TwineUp means you accept them.